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Return and Refund Policy | 100% Satisfaction Graranteed

We aim to bring you joy and happiness with our vivid custom bobblehead. We cherish your reliance on us and our on-line store. Mutual respect and win-win is the ultimate objective of us.We are committed to make the bobble head you are satisfied. If there are some flaws when you receive the bobblehead and you are not satisfied, we are willing to remake new satisfactory product free of charge. If the bobblehead is damage during shipping, we will also follow your willingness to remake new one and ship to you for free. If you do not wish to remake and prefer to ask for a refund for the damage product, we will follow your willingness to refund your money of the order by following return policy.

1. Take photos of the damaged / dissatisfactory bobblehead including the parcel and box so that we can claim for compensation from express company

2. Pack the bobblehead well so that it won't aggravate the damage, just in case.

3. Send the bobblehead to us by trackable method.

4. When we receive the bobblehead, we will refund the money to you.

custom bobblehead return policy